Terms of Service

These Terms of Service set out the rules for using the website available at jutroidzis.pl (hereinafter: the “Service”).

The owner and operator of the Service is Konstancja Umińska, conducting business under the name Konstancja Umińska Jutro I Dziś, registered in CEIDG, with its registered office at ul. Ogrodowa 7, 00-893 Warsaw, Tax ID (NIP): 5273087876, REGON: 52710504700000 (hereinafter: the “Provider”).

Using the Service constitutes acceptance of these Terms. We make the Terms available free of charge in a form that allows them to be downloaded, stored and printed.

Booking an appointment requires creating an Account first. Registration involves providing your first name, last name, email address, phone number and setting a password.

The User undertakes to provide true and up-to-date information. If details change, please update them promptly in Account settings.

The User is responsible for keeping the password confidential and for all actions taken from the Account.

The Provider reserves the right to suspend or delete an Account in the event of a breach of these Terms.

You may delete your Account at any time by contacting us at [email protected]. Deleting the Account does not affect obligations arising from prior bookings.

Through the Service you can book individual, couples and family sessions, psychological consultations, as well as sessions for children and adolescents.

The booking process includes choosing a Therapist, an available time slot, the session format (in person at ul. Ogrodowa 7 in Warsaw or online via Google Meet) and paying for the visit.

A booking becomes effective once payment is confirmed. We send confirmation to the email address provided.

For online sessions, we provide the Google Meet meeting link to the Patient’s email address before the appointment.

Session prices are shown in Polish zloty (PLN) on each Therapist’s profile. They are gross prices (we use the subjective VAT exemption under Art. 113(1) of the Polish VAT Act).

Payments are processed by Stripe, Inc., which provides secure processing of card transactions (Visa, Mastercard) and other available methods. We do not store full card details; Stripe handles them in accordance with the PCI DSS standard.

We reserve the right to change the price list. Changes do not affect the prices of bookings paid for before the change takes effect.

If you cancel after this deadline or miss a session without prior notice, the fee is non-refundable.

The Provider (or Therapist) may cancel a session for unforeseen reasons. In that case we will notify the Patient promptly and offer a new time or a full refund.

You may cancel or reschedule in the Account panel or by email at [email protected].

Services provided through the Service are psychotherapeutic and psychological in nature. They do not constitute medical services within the meaning of the Polish Act on Medical Activity, unless a given Therapist holds separate qualifications and provides them on their own account.

Psychotherapy does not replace a visit to a psychiatrist and does not include prescribing medication. When the situation requires it, the Therapist may recommend a psychiatric consultation.

All Therapists cooperating with us have completed psychotherapy training, work under supervision and follow a code of ethics.

Therapists are bound by professional secrecy. Information shared during sessions is confidential, subject to exceptions required by law (immediate threat to life or health).

We make every effort to keep the Service stable and uninterrupted. However, we do not guarantee continuous availability and are not liable for downtime due to maintenance, updates or causes beyond our control.

We are not liable for the effects of therapy sessions. The decision to start and continue psychotherapy is the Patient’s individual choice.

We are not liable for the acts or omissions of the payment processor (Stripe), hosting providers, Internet providers or the Google Meet service.

As a consumer you have the right to withdraw from a distance contract within 14 days from the day it was concluded, without giving a reason. You may submit a statement to [email protected].

This right does not apply if the therapy session was fully performed before the withdrawal period expired, and the Patient consented to starting the service and was informed about losing the right of withdrawal (Art. 38(1) of the Polish Consumer Rights Act).

Upon a valid withdrawal we refund all payments received within 14 days of receiving the statement, to the original payment method.

Please send complaints to: [email protected]. Include your full name, email address, a description of the issue and the resolution you expect.

We will consider the complaint within 14 days of receiving it. We will notify you of the outcome by email.

As a consumer you may also use out-of-court dispute resolution via the European Commission’s ODR platform.